Customer Service Training
By providing exceptional customer service, you can retain more customers for longer. QISTA's customer service training will boost client satisfaction and net profit. The Certified Customer Service Professional certification course in Qatar is designed to familiarize professionals with customer service concepts and methods, allowing them to provide high-quality customer service. This comprehensive certification training course distinguishes professionals who provide excellent customer service and management from the crowd. There are certain standards that must be followed when working in customer service. In this customer service training course, we teach you how to deal with difficult customers both in person and over the phone.
Learning Outcomes
- Recognizing internal and external customers
- Recognizing the significance of attitude and how it affects service standards
- Helps in defining techniques for determining customer requirements
- Strategies for creating face-to-face customer service
- Methods for phone quality service
- Connecting with online customers
- Dealing with difficult customers
- Knowing when to escalate Customer Service
With our internationally recognized courses and certifications, you can take your customer service to the next level. Join now!